News
Half Day Closure
Please be advised that Stennack Surgery will be closed from 1.00pm to 6.30pm on Thursday 22 February 2024.
This is so all staff can undertake training and development to ensure our patients continue to receive the best possible service.
Our phone lines will be open for urgent, on the day queries, only. All calls will be diverted to our external call handlers who have been instructed to only pass calls of an urgent nature through to the Surgery.
To avoid frustration and disappointment, please do not try to call the Surgery unless it is urgent.
The Surgery Minor Injuries Unit (MIU) will be open, however, will also be running a limited service on this day.
Apologies for any inconvenience this may cause.
The Stennack Surgery Team
Primary Care Hubs
There is an opportunity to be part of this exciting project of practitioner-led minor illness units throughout Cornwall, which will free up practices to focus on proactive care and prevention.
The hubs will provide additional appointments for people who present on the day with minor illness symptoms. Practices can direct some of their patients to attend the hubs against set criteria.
Are you a confident practitioner who is comfortable to work under your own autonomy?
Less experienced individuals will be paired with other more experienced or GP’s. We understand this work may be a little out of staff’s usual frameworks, however it is a really exciting opportunity to change how we deliver care to people in Cornwall and to make primary care a sustainable and happy place to work for future long-term careers.
About you and the opportunity
You will be a registered practitioner (with a minimum of 3 years’ experience of minor illness, an advanced practitioner or a GP depending on experience). These roles are being offered as a short-term portfolio opportunity in addition to your existing working hours. It is essential that you are able and comfortable to work autonomously, although clinical oversight will be available either on site or remotely.
The roles offer flexible working patterns to fit around time commitments across 5 days a week. However, if you have availability on a weekend, please let the Team know. Read the job description and person specification here.
Primary Care Winter Hub
Dear patients,
As we delve deeper into the winter season, we understand that our community's healthcare needs may increase. In our commitment to improving access to urgent care while preserving continuity for those who need it most, we are pleased to inform you about a new initiative.
Working with colleagues from across the Cornwall and Isles of Scilly Integrated Care Board, we have established a Primary Care Winter Hub at Stennack Surgery MIU.
Selected patients may be asked to attend the Primary Care Winter Hub by our reception team. This clinic is additional capacity that has been established to ensure we can cope with seasonal demand and support our wider NHS over winter. We hope this extra capacity will also allow extra focus to support our most unwell, frail, and vulnerable patients.
It's still important that you contact the surgery in the usual way, following which you will be triaged and may be asked to come to the Primary Care Winter Hub at Stennack Surgery MIU. (THIS IS NOT A WALK-IN CLINIC; you need an appointment to be seen).
If you are asked to attend the Primary Care Winter Hub, you will need to go to Stennack Surgery MIU. Please go through the main reception entrance and let reception know you are attending the Primary Care Winter Hub, and they will direct you to the waiting area where our clinicians will then direct you to the clinical rooms.
We appreciate your understanding and cooperation as we implement this initiative to better serve you during the winter months.
Thank you for entrusting us with your healthcare needs. We remain dedicated to providing you with excellent care and service.
Warm regards,
The Team at Stennack Surgery
Health And Wellbeing Coaching
AMPUTEE REHAB PROGRAM - UPDATED 12.5.23
COVID-19
Please ensure that you continue to follow the NHS guidance on testing and social distancing.
If you are COVID positive, please let our Patient Support Co-ordinators know when calling to book an appointment.
Updated 11.04.23
Updated 5.6.23 GP telephone triage and face to face appointments
Face to face appointments with GPs continue to take place at the Surgery. In line with Penwith PCN guidelines, we are operating a telephone triage service to ensure patient and staff safety.
If you require medical advice from your GP, please contact the Surgery where a Patient Support Co-Ordinator will book an appointment with the appropriate clinician, this may be a GP telephone consultation. We try to maintain patient continuity where possible; if your GP is not available you may be offered a telephone call with another GP within their POD or a locum in their absence.
This will form the first stage of your medical care.
If you are booked for a GP telephone consultation, a GP will then contact you and in detail assess your medical history and symptoms. As part of your treatment plan the GP may wish to see you face to face, you will be provided a convenient time to attend an appointment.
Thank you for your continued support whilst we continue to navigate through these unprecedented times.
The Stennack Surgery Team