Noticeboard

MINOR INJURY UNIT 

OPEN

8 a.m - 8 p.m

Monday to Friday 

  
Same Day  Service

Our aim is to provide care to patients who have a medical problem which needs to be dealt with on the same day.

The service is provided by our team of highly qualifed and experienced specialist nurses , supported by one of own GPs.

Our receptionists have been trained to ask you some questions to enable you to be booked into the most appropriate clinic.

Our Same Day Service provides a full clinical service .

BOOKING APPOINTMENTS

Appointments can be booked by telephone between the hours of 8.30a.m and 6.30p.m.

In person at the surgery - however, we are unable to book appointments after 6.30 p.m for the following days clinics.

The ability to book appontments via this web site will be 'on line' within the next few months.

Confidentiality
Suggestions & Complaints
Rights & Responsibilities

Blue_Locked_FolderConfidentiality

You can be sure that anything you discuss with any member of this practice – family doctor, nurse or receptionist will stay confidential.
  • No unauthorised person will have access to your records at any time.
  • You may have access to your own medical records but not to any one else’s (unless you have been authorised to do so by the patient in writing).
  • Even if you are under 16 nothing will be said to anyone including parents, other family members, care workers or tutors without your permission. The only time we may have to consider passing on –confidential information without your permission would be to protect you or someone else from serious harm. We would always try to discuss this with you first.

The practice has been awarded the ‘EEFO Kitemark’.

Freedom of Information

 
Patient information is stored both manually and on computer; we are registered under the terms of the Data Protection Act 1998. You are welcome to see your records if you wish – please apply, in accordance with the Freedom of Information Act 2000, in writing to the practice manager. You request will be acknowledged within 30 days.