Dental Problems - If you have a dental problem you will need to make an appointment with your dentist. If you are unable to make an appointment or if you are not registered with a dentist, please call the Cornwall Dental Helpline on 01872 354375.
In addition to our routine surgeries we offer a number of clinics and services, which are provided by our clinical team:
If you are aged under 25 and registered with us, please note that we now run a weekly Young Persons Drop-in Clinic. It is held every Wednesday, from 16:00 – 18:00 Simply arrive between 16:00 and 17:30, give your name at reception and you will be seen in turn. These are the sorts of things you might like to discuss:-
However anything goes!
Most of these come to us via computer links with the hospital service. Whilst we will endeavour to notify you of any serious results, you are requested to telephone or call into the surgery for confirmation of test results. Our phone lines are really busy between 8:30 a.m and 11:00 a.m, we do ask that if possible you call for your test results after 14:00.
The practice has a strict policy regarding confidentiality and data protection. We will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.
Minor Injury Unit
We are delighted to be able to extend and improve our servcies by providing a Minor Injury Unit at the Stennack Surgery.
The Minor Injury unit operates from 8:00 - 20:00 Monday - Friday including bank holidays (with exception to Christmas day and Boxing day).
We also provide the Minor Injury service on Saturdays during the school Summer Holiday between 10:00 and 16:00 (23rd July - 3rd September).
The service will enable anyone with a variety of conditions to access immediate advice and treatment from our skilled team of nurse practitioners.
What’s a minor injury?
The list of potential conditions is wide but includes:
Please note: Unfortunately we are unable to deal with major trauma, head injuries, poisonings and major collapse!
How do you access this service?
As mentioned above the service is available 8:00 - 20:00 Monday to Friday.
It is not necessary to book and appointment, you are able to walk in and present at the front desk.
Who can access the Minor Injury service?
Anybody can! You don't have to be a registered patient at the surgery.
You may be asked by various commercial organisations e.g. insurance companies, or by government bodies, e.g. driving authorities, to have a medical examination. This is not a part of the GP’s statutory duties & for this work either you or the requesting organisation will be charged accordingly. Please note Insurance medical examinations on patients who are registered with our Practice will not be completed by your usual GP, this is to avoid any conflict of interest in the report.
In addition to the above we charge for various other items including letters supporting appeals, private sick notes, and some travel vaccinations. Please refer to the notices in the waiting room or ask at reception for details
The practice is actively involved in research to help improve treatment of illness and improve patient wellbeing.
The practice is part of the Primary Care Research Network and all the research carried out here has been thoroughly checked and approved by ethical committees,
You may be asked from by the doctors or nurses whether you would be interested in participating in a study. Your participation is entirely voluntary. If you decline, it will not affect your care from the practice in any way. If you decide to join, you may leave the study at any time without explanation.
If you are experiencing problems with ear wax or blocked ears please click on the Ear Wax Patient Information guide below
Please note if you are suffering ear pain or dizziness you should contact the surgery to book an appointment so your ears can be checked for infection.
Only patients suffering hearing loss, the sensation of blocked ears due to ear wax or tinnitus (without pain) should be follow the guidelines below.
Earwax Patient Information
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